1st initial call was good. Employee was informative and helped me set up my appointment. He mentioned that they primarily worked out of Scottsdale so it’d be difficult to fit me in early which is fine. I wasn’t in a big hurry. When the day of my appointment came, I was called to notify me that their car got a flat tire and that they would call me back to reschedule. That was about 3-4 days ago.

-Update:
Waxy knows how to make it right if they cannot fulfill the appointment. They did an incredible job on my 4runner. Sal did an incredible job and really took his time to make sure the car look like new. Will definitely use them again in the future.